Your privacy matters to us. This Privacy Policy explains exactly what personal data amanqq collects from its members, why we collect it, how it is used and stored, and the rights you hold over your own information. Please read this document carefully alongside our Terms & Conditions.
amanqq collects only the data that is strictly necessary for account operation, identity verification, and regulatory compliance. We do not gather data for data's sake — every field we ask you to complete serves a defined, documented purpose.
We do not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used internally and shared externally only where legally required or operationally necessary for licensed service delivery.
All data transmitted between your device and amanqq's servers is protected using TLS 1.3 with 256-bit AES encryption. Sensitive stored data — including payment details and identity documents — is encrypted at rest using industry-standard key management practices.
You retain the right to access, correct, port, restrict, and in applicable circumstances request erasure of your personal data. amanqq provides a straightforward process for exercising each of these rights through our support channel.
We do not retain your personal data indefinitely. Retention periods are defined by the purpose for which data was collected and by our licensing obligations. Once the retention period expires and no legal hold exists, data is securely deleted or anonymised.
In the unlikely event of a data breach that poses a risk to your rights, amanqq will notify affected members and the relevant supervisory authority within 72 hours of becoming aware, in line with internationally recognised data protection standards.
amanqq ("we", "us", "our", "the Platform") is committed to protecting and respecting the privacy of every individual who interacts with our online gaming and sports betting platform at https://amanqq.cam. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.
amanqq is operated by an internationally incorporated entity and holds an offshore gaming licence. We serve an international membership base with a particular focus on Indonesian players. While Indonesian data protection law continues to evolve, we align our data handling practices with internationally recognised standards, including principles drawn from the EU General Data Protection Regulation (GDPR), to ensure a consistently high level of member protection regardless of geographic location.
This policy applies to all personal data processed in connection with:
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, identification number, location data, and online identifiers. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, alteration, or deletion. |
| "Data Controller" | amanqq — the entity that determines the purposes and means of processing your personal data. |
| "Data Processor" | A third party that processes personal data on behalf of amanqq under a documented data processing agreement (e.g., payment gateways, KYC verification providers). |
| "Member" / "You" | Any individual who has registered an account on the Platform or who visits and interacts with the Platform without a registered account. |
| "Sensitive Data" | A subset of personal data requiring heightened protection, including identity document images, financial account details, and any data that could be used to facilitate identity theft or fraud. |
amanqq collects the following categories of personal data. The specific data points collected in each category depend on the stage of your interaction with the platform:
3.1 Registration Data
3.2 Identity Verification (KYC) Data
3.3 Financial Transaction Data
3.4 Platform Activity Data
3.5 Technical & Device Data
3.6 Communications Data
amanqq collects personal data through the following channels:
amanqq processes your personal data only where a valid lawful basis exists. The lawful bases we rely on are:
| Lawful Basis | When We Rely on It |
|---|---|
| Contractual Necessity | Processing required to fulfil the membership contract — account creation, transaction processing, customer support, KYC, and bonus management. |
| Legal Obligation | Processing required by our licensing conditions, AML obligations, and applicable law — including identity verification, transaction record-keeping, and sanctions screening. |
| Legitimate Interests | Processing for fraud detection, platform security, abuse prevention, and internal analytics, where our interests do not override your fundamental rights. |
| Consent | Processing for direct marketing communications (email, SMS, on-platform notifications) where you have given freely given, specific, and withdrawable consent. |
Where we rely on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. To withdraw marketing consent, contact [email protected] or update your notification preferences within your account settings.
amanqq uses the personal data it collects for the following purposes:
amanqq does not sell your personal data. We share your data only in the following defined circumstances:
amanqq retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by our licensing obligations. The following retention schedule applies:
| Data Category | Retention Period |
|---|---|
| Account & Registration Data | Duration of account activity plus 5 years following account closure, to satisfy AML record-keeping obligations. |
| KYC Documents | 5 years from the date of submission, or 5 years from account closure — whichever is later. |
| Financial Transaction Records | 7 years from the date of each transaction, in line with international financial record-keeping standards. |
| Platform Activity Logs | 2 years from the date of each logged event. |
| Customer Support Communications | 3 years from the date of the final message in each support thread. |
| Marketing Consent Records | Until consent is withdrawn, plus 1 year thereafter as proof of prior consent status. |
| Self-Exclusion Records | Indefinitely, or for the duration of the exclusion period plus 5 years, to prevent re-registration circumvention. |
Upon expiry of the applicable retention period, personal data is either permanently and securely deleted from our systems or irreversibly anonymised so that it can no longer be linked to you as an individual.
amanqq uses cookies and similar technologies (web beacons, pixel tags, local storage) to deliver a functional, secure, and personalised experience on the Platform. The categories of cookies we use are:
You may manage non-essential cookies through your browser settings at any time. Please be aware that disabling functional cookies may degrade certain aspects of your platform experience. Strictly necessary and fraud-prevention cookies remain active regardless of browser cookie settings, as they are required for platform security.
amanqq implements a layered security architecture to protect your personal data against unauthorised access, loss, disclosure, or destruction. Our security programme includes:
Subject to applicable law and our licensing obligations, you hold the following rights in respect of your personal data held by amanqq. To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and respond in full within 30 calendar days.
Please note that certain rights may be limited or temporarily unavailable where processing is required to fulfil a legal obligation, to defend a legal claim, or where an active investigation is underway. We will explain any such limitation clearly when responding to your request.
amanqq's services are strictly restricted to individuals aged 21 years or older. We do not knowingly collect, store, or process personal data belonging to individuals under the age of 21.
As part of our KYC programme, we require documentary proof of age from all members prior to enabling withdrawal functionality. Any account found to be held by a person under 21 will be closed immediately. Where an underage account is identified, any personal data collected will be deleted or anonymised as promptly as practicable, except where retention is required to satisfy AML or regulatory reporting obligations arising from the account's activity.
If you believe a minor has opened an account on amanqq, please notify us immediately at [email protected] so that we can investigate and take appropriate action without delay.
amanqq reserves the right to update or amend this Privacy Policy at any time. When changes are made, we will revise the "Last Updated" date at the top of the page. For material changes — those that significantly affect how we use your data or your rights under this policy — we will provide advance notice via an on-platform notification or email to your registered address at least 14 days before the changes take effect.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the revised terms, you should cease using the Platform and contact us to request account closure.
We recommend reviewing this Privacy Policy periodically to stay informed of how amanqq is protecting your information. The most current version is always available at https://amanqq.cam/privacy-policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way amanqq handles your personal data, please contact our Data Protection team using the details below. We take all privacy enquiries seriously and will respond within the timescales set out in Section 11.
If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant supervisory authority in the jurisdiction applicable to you. amanqq will cooperate fully with any such regulatory inquiry.
Our Privacy Policy works hand-in-hand with our Terms & Conditions and Responsible Gaming commitments. Review the full set of platform policies or head back to the homepage to explore what amanqq has to offer. 21+ only. Play responsibly.